Answers, not sales pitches.

Fill in the check availability form, call 905-358-3300, or email admin@hjstorage.com. We reply within one business day and can usually have a unit ready that week.

Yes. Come by during office hours or set up a tour through the contact form. Walking through in person is the fastest way to pick the right size.

A government-issued photo ID (driver's license, passport, or provincial ID) plus a payment method. That's it.

Same day, in most cases. If we've confirmed availability and paperwork is signed, you can start loading immediately.

24/7 gated access, every day of the year, with your own code. The office is staffed during business hours.

Gated entry with individual access codes, CCTV coverage across every aisle, and a real person actively monitoring the feeds. The facility is well-lit at night, and every unit uses your own padlock.

Just you. Your padlock, your key. We don't keep copies. If you lose your key, we can help remove the lock. Bring ID.

No. All our units are outdoor. They're sealed from rain and wind but not temperature-controlled. For moisture-sensitive items, we recommend moisture absorbers and plastic totes. See our supplies.

Four sizes: 5x8, 10x10, 10x15, and 10x20. All ground-level, all drive-up. We also have outdoor spots for vehicles, boats, and RVs.

Rough guide: 5x8 holds a walk-in closet's worth, 10x10 holds a small apartment, 10x15 holds a two-bedroom home, 10x20 holds a three-bedroom home or a mid-size vehicle plus household items. When in doubt, call and we'll help you pick.

Yes. If a different size is available, we'll help you move to it. Give us a heads up so we can hold the new unit while you make the switch.

Yes. Standard vehicle-and-boat spots handle most needs, and we work out custom arrangements for unusual dimensions or oversized loads. Just call.

A flexible month-to-month rental. No annual lock-in, no cancellation penalties, no fine print. If you decide to leave, give us notice before your next billing cycle and you're done.

Monthly. You can pay by credit card, debit, or e-transfer. Automatic recurring payments available if you want.

No penalty. Give us notice before the next billing cycle, empty the unit, and you're done.

No. The rate you sign at is what you pay. Optional add-ons (supplies, moving, cleaning) are quoted separately and only charged if you say yes.

Photo ID, payment method, and your stuff. If you didn't pre-order a padlock, we sell heavy-duty outdoor-rated ones on site.

Usually 15 to 20 minutes. Sign the paperwork, get your gate code, get your unit assignment, and you're in.

Yes. Every unit is drive-up. The aisles fit standard moving trucks. Pull right up to your door.

Yes, through our sister business at hjmovingandcleaning.com. Bundle any two and save.